These Clareex Terms and Conditions outline the rules, responsibilities, and usage policies related to using our website and purchasing products from Clareex.com. By accessing our website, you agree to comply with these Terms in full. If you disagree with any of the stated conditions, please refrain from using our services.

1. About Clareex

Clareex® is a UK-based brand focused on creating safe, non-alcoholic cleaning solutions for glasses, lenses, screens, and smart devices. Our products are made with care and tested for quality. These Clareex Terms and Conditions apply to all purchases and interactions made via Clareex.com.

2. Orders and Payment

All orders are subject to product availability and confirmation. By placing an order, you confirm that all information provided is accurate and up to date. We accept secure online payments through Stripe and other trusted providers. Prices are inclusive of VAT, unless stated otherwise.

If your payment is declined or flagged for fraud, we reserve the right to cancel your order.

3. Shipping and Delivery

We ship all Clareex products directly from the United Kingdom. Standard delivery within the UK typically takes 2–4 business days. For detailed shipping timelines, international shipping, and costs, please visit our Shipping & Delivery page.

4. Returns and Refunds

If you’re not satisfied with your purchase, we offer a 14-day return policy. Please refer to our Returns Policy for instructions. Items must be unused, unopened, and in original packaging.

Refunds are issued to the original payment method within 5–10 working days after the returned item is received and inspected.

5. Intellectual Property

All content on Clareex.com—including product images, text, designs, and logos—is the intellectual property of Clareex Ltd and is protected under UK copyright and trademark laws. Unauthorized use, duplication, or distribution of this content is strictly prohibited.

6. Limitation of Liability

While Clareex makes every effort to maintain accurate and up-to-date content, we do not guarantee that all information on the site is error-free. We are not liable for any direct, indirect, or consequential damages resulting from use or misuse of Clareex products or our website.

Always follow proper usage instructions and safety guidelines included with each product.

7. External Links Disclaimer

Clareex.com may contain links to external websites for added information (e.g. logistics partners or safety standards like RoHS). We are not responsible for the content or accuracy of external websites.

8. Updates to These Clareex Terms and Conditions

We reserve the right to amend these Clareex Terms and Conditions at any time. It is your responsibility to review this page regularly. Continued use of the website indicates your acceptance of any changes made.

9. Contact Us

If you have any questions or concerns about these Terms, please contact us:

• Email: info@clareex.com
• Nano AI Ltd, United Kingdom